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Deliver detailed, up-to-date employee profile and contact information across your company. Search by skill, explore the organizational hierarchy, and synchronize data across enterprise systems. Cloud-based and accessible on any mobile device or web browser, Purecloud is …
PureCloud - Genesyshttps://community.genesys.com/communities/purecloud?CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4
The user part looks to me as a simple IVR call flow, which should be easy to build in the Architect. The admin part would be also easy if the admins could log into PureCLoud and activate the prompt/different routing from there.
PureCloud - Genesyshttps://community.genesys.com/digestviewer29/viewthread?MessageKey=3b7b2488-053f-495b-b4c2-106843654410&CommunityKey=bab95e9c-6bbe-4a13-8ade-8ec0faf733d4&tab=digestviewer
Sep 18, 2019 · The PureCloud color scheme is changing to match the Genesys brand in September 2019, with the Genesys orange and array of gray colors replacing the familiar blues. This enhancement has no impact on PureCloud functionality. For more information, see the FAQs attachment.
Platform API - PureCloud Developer Centerhttps://developer.mypurecloud.com/api/rest/
PureCloud is available worldwide, but a customer organization can only be available in a single region at any given time. Ensure that your application makes calls to the region where your customer is located. Supported content type. The Platform API supports JSON representation of resources.
Log in for the first time - PureCloud Resource Centerhttps://help.mypurecloud.com/articles/log-first-time/
After a successful login, the next time that you access PureCloud it opens automatically. If you do not access PureCloud for 20 or more days, PureCloud prompts you to reenter your credentials on your next login attempt. Members of multiple organizations
Please try again and notify your system administrator if the problem persists
Email Address Password Region: Americas (US East) [change]
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Genesys PureCloud Platform Customer Experience Platform ...https://www.genesys.com/platform/purecloud
The PureCloud platform offers incredibly fast internal adoption for small- to mid-market organizations, as well as a growing list of larger customers. With impressive functionality and a true cloud architecture that supports continuous improvements, the PureCloud software meets your needs now and wherever you want to go in the future.
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