Carsarrive Login

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A brief overview of CarsArrive Network

You've seen a car that you like but have no idea of how to bring it to the dealership? That's no problem! Select CarsArrive Network as your transportation choice in the Bid / Buy Page and choose the location from the dropdown menu and you'll be provided with the cost of transportation right on the spot.

Why should you choose CarsArrive Network to transport your vehicle?

1. Every transaction is guaranteed
2. Centralized payment
3. Make use of your floor plan maximize your purchasing power and save money
4. Insurance and Liability Protection

How does it work

On the purchase page On the purchase page, select "CarsArrive arranged" as your transportation option and then select the destination for the car from the dropdown menu. For travel of lesser than 75 miles, speedy transport is provided.

Costs

The cost of transportation is included in the purchase price of your car and is able to be added on the floor plan of your preference*.

These floorplans don't provide payments for transportation

• CFC Flooring Line
• Volvo Floorplan
• Pre-owned Floorplan
• Citizens Bank Floorplan
• GM Financial Canada Floorplan
• Ford Credit Floorplan - DealerBlock
• BMW Floorplan - DealerBlock
• Toyota Fin Svcs Floorplan

How do you check what is happening with your transportation order

Are you looking to see what's happening with your transportation order? Visit www.carsarrivefast.com, log in using your ADESA.com username and password. Select"My Transports" under the "My Transportations" option. Set the search parameters for the particular transport order that you are looking for information about. The system will give you the most recent information about your order of transport.

FAQ

What time will it take me to get the delivery of my car?
You will receive an estimated delivery time when you make your purchase. There are many variables that impact the time of delivery such as the amount of time required prior to the release of the vehicle (post inspection of sale and payment processing, for example) and weather conditions, and the general accessibility of the point of origin or location. While the vast majority of our vehicles are delivered on time but exceptions do occur. CarsArrive is home to an Customer Care group whose primary purpose is to keep our customers informed about the progress of their transportation orders and to communicate the delivery dates.

What should you do in the event that my car shows up with unexpected issues?
Contact CarsArrive right away at 1-866-457-2277 If you receive the vehicle that is in a state of unexpected problems (damage or missing items or other issues). The Damage Claims department will make the process of resolving the issue as fast and simple as is possible.

Do I have the ability to ship personal items or household items from my car?
No. Federal regulations as well as State Department of Transportation (DOT) regulations prohibit the transportation of household goods in vehicles operated by auto transport companies. They are also not covered under the transport insurance of the service provider. Damage to your vehicle caused by household items shifting or breaking are not protected. Transport service providers cannot make an inventory of household or personal items that are stored in the vehicle. They they will not be held accountable for any damage.

Can I transport vehicles that were not acquired by ADESA?
Yes! CarsArrive can transport vehicles, vans, SUVs as well as light-duty trucks from coast to coast across Canada and the US as well as Canada. We are your one-stop car transport service.

What number should I dial if I have any concerns or questions?
Make a call to CarsArrive by toll free at 1 866-457-2277. We are available for customer service Monday to Friday from 5:30 am to 5:00 pm PST to answer your calls.